Shop Policies

Your happiness is important!

My goal is to share my creations with you & have you enjoy & feel good about natural handmade bath & body products that function, smell & feel amazing!
If you have any questions convo me & let me know how I can help?
Custom orders are most welcome & do take 4 weeks for curing.

Returns and exchanges

Due to the nature of my product, refunds cannot be accepted. 

If your order arrives damaged or not at all (that would be weird) but not unheard of, I'll be happy to refund of replace your stuff. 

Payment

Credit Card payments accepted Option available through Paypal even if you don't have a Paypal account. 

WA state residents will be charged 9% sales tax.
Cheques are accepted & Items will be shipped after cheque clears 7-10 days.

Shipping

All Items paid for in full will be shipped via USPS first class & delivery confirmation within 3 business days.

For larger orders Please convo me for a combined shipping cost.
Please make sure your mailing address is correct in Paypal as that is where we print our shipping labels from. 

Local pick up is available with the discount code: LOCALPICKUP. Please only use this if you are picking up locally. Orders outside the area will not be fulfilled and assessed shipping.

Additional policies and FAQs

To help your soap last longer keep it well drained & out of direct shower spray
in a cool dry place out of direct sunlight. Products are for external use only.

Children should not use products without adult supervision.
If irritation occurs, discontinue use. Keep product out of eyes.

By purchasing our products, you agree that you are knowledgable about the safe, appropriate storage and use of the products that you purchase. You agree to carefully inspect your order upon arrival and that you will not hold Aroma Soap Lab liable for any problems that arise from your improper storage or use of these products.